01. Introduction
The Privacy Policy is our commitment to protecting customers’ personal and sensitive information. It specifies the type of data we collect (such as name, email address, phone number, and technical details), the purposes of collection (service delivery, customer support, improving user experience), and the security measures we apply with advanced technologies. Users have full rights to access, modify, or request deletion of their personal data in compliance with applicable laws.
02. PIMO TECH Privacy & Terms of Service
The Terms of Service define the rules for using our platforms, systems, and IT solutions. They establish the contractual relationship between users and PIMO TECH. These terms include:
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User responsibilities and acceptable use of services.
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Information security and compliance with legal requirements.
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Rights and obligations of PIMO TECH in providing, maintaining, and supporting services.
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Disclaimers and limitations of liability in the event of incidents beyond our control.
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Procedures for dispute resolution and customer support.
By accessing or using our services, users agree to these terms. Together with the Privacy Policy, they ensure transparency, legal compliance, and clarity regarding how services are provided and used.
03. Protecting Your Assets
PIMO TECH applies industry-leading security technologies to safeguard your IT infrastructure and digital assets. Our solutions include:
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Multi-layered cybersecurity: firewalls, intrusion prevention, and 24/7 monitoring.
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Data protection: encryption, access management, backup, and recovery.
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Business continuity: proactive monitoring, early detection, and rapid response to incidents.
We are committed to delivering a secure IT environment that allows businesses to focus on growth without disruptions from technology-related risks.
04. Limitation of Liability
While PIMO TECH makes every effort to provide secure, stable, and high-quality services, our liability is limited in the following cases:
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Incidents caused by external factors such as natural disasters, power failures, or third-party hardware/software issues.
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Damages resulting from users not following recommended security guidelines or configurations.
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Indirect, incidental, or consequential damages arising from the use of services outside agreed purposes.
This limitation of liability is designed to maintain fairness and balance between PIMO TECH and its customers.
05. Pricing and Payment Policy
PIMO TECH offers transparent and competitive pricing tailored to the scale and complexity of your IT needs. Key points include:
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Pricing factors: scope of services, system complexity, support level, and SLA commitments.
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Payment methods: bank transfer, installment contracts, or project-based billing.
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Payment cycles: monthly, quarterly, or annually, depending on the agreement.
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Discounts & offers: benefits for long-term customers and support for strategic IT projects.
We are committed to delivering cost-effective and comprehensive IT solutions that maximize your return on investment and optimize resource efficiency.